5/15/2023 0 Comments Jet set go passport cover![]() Please let them know if you have any questions and be sure to comply with their instructions, which are designed to keep you and everyone on board safe and comfortable. We're unable to make special accommodations or provide nut-free zones on board, so we strongly encourage you to take all necessary medical precautions before flying.Īnd finally, our crewmembers are here to ensure a safe and pleasant flying experience for you and everyone onboard your flight. Have a nut allergy? Though we don't serve peanuts, we do serve food that may contain other types of nuts and customers may carry on peanuts. Musical instruments count as a carry-on and must fit safely in the bin, under the seat or in a closet (unless you paid for an extra seat). If the bins are full or your bag is too big we'll help gate-check it. ![]() Welcome aboard! Anything you carried on must fit in the overhead bins or under the seat in front of you. We are available to help you to and from your seat once you check your wheelchair. Wheelchairs can be gate-checked and picked up after your flight at the gate, free of charge. Once the door is shut, it will not be reopened unless there is health, safety or security issue. The doors close at least 10 minutes before departure. If you're not at the gate in time, your seat may be given to a standby passenger. 30 minutes before departure for international flightsīe sure to check your boarding pass for boarding times.15 minutes before departure on domestic flights.You must be at the gate and ready to board the plane: We will not involuntarily remove a revenue passenger who has already boarded in order to give a seat to another passenger. If this happens, we'll follow the DOT's compensation rules and get those customers on the next possible flight. When we don’t have enough volunteers, we have to choose customers to change flights involuntarily, or deny boarding. When this happens, our team gets involved as early as possible to find volunteers to change flights in exchange for compensation. On occasion, there are more checked-in customers than seats. If you buy a Basic Economy fare, changes are not allowed.Ĭhecked bags This content can be expanded A non-refundable ticket may cost less, but if you need to make changes you'll be charged a change fee and any difference in fare.A refundable ticket allows you to change or cancel your flight without a fee.If you booked at least 2 days before departure, you can get a full refund within 24 hours from the time you bought your ticket, no matter if it's refundable or non-refundable. We sell 2 types of tickets – refundable and non-refundable: This guidance is not intended to replace the Conditions of carriage, which covers all of your rights and responsibilities as a passenger. We understand traveling can be stressful, and we appreciate your patience and courtesy. We hope this information will help you prepare for your trip. We're also committed to providing a positive and dependable travel experience for all of our customers. Flying with American What you need to know before you go
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